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Symptom checker

AI powered online portal helping people understand their health issues, determine their need for medical attention, and navigate them to appropriate site of care

Key benefits

Improved convenience
Improved convenience
for individuals by allowing them to understand their condition from the comfort of their home
Increased health awareness
Increased health awareness
and empowerment by allowing patients to better understand their condition and way forward and increased accuracy of diagnostics through algorithms and AI
Reduced pressure
Reduced pressure
on medical facilities by increasing accuracy and efficiency of matching patients to the right healthcare providers

Related personas

User Journey

  • 1
    Sajit is experiencing cold-like symptoms but he is not sure if it is dangerous or not
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  • 2
    Sajit goes online to seek help using symptom checker and inputs his symptoms through a questionnaire
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  • 3
    The AI powered symptom checker generates an assessment with an initial diagnosis and urgency score (e.g. based on Emergency severity score)
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  • 4
    Sajit is directed to the right site of care (Self treatment at-home, primary care, polyclinic, ED, virtual consultation)
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Potential Service Features

  • Natural language processing
  • Machine learning
  • Image recognition
  • Chat box
  • Electronic payments
  • Insurance company synchronization

Implementation Analysis


progress 50%
  • Short
  • Medium
  • Long


progress 20%
  • Currently viable
  • Viable in Short Term
  • Viable in Long Term


progress 20%
  • Favourable
  • Challenging
  • Complex


progress 50%
  • Medium
  • Large

Key Implementation Consideration

Relevant Tech Solutions