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Online physician search and review

Online platform to search for healthcare providers. The user can search, view reviews and book appointments with specialist doctors tailored to one's own private insurance/health plan and needs. With time, the platform will be expanded to cover providers from all practices, locations and specialties.

Key benefits

Ease the navigation
Ease the navigation
of healthcare providers by increasing the ability of finding physicians under patient's insurance plan and exactly meeting the criteria
Reduce waiting time
Reduce waiting time
at medical facilities through convenient solution booking
Improved efficiency
Improved efficiency
of the healthcare sector through reduced incidence of referrals across doctors and optimized schedules

Related personas

User Journey

  • 1
    John wants to book an appointment with a specialist close to his house
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  • 2
    John uses the online physician search and indicates his needs, geography, insurance coverage, etc.. The AI powered tool provides him with a list of adapted specialists
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  • 3
    John chooses a specialist based on his ratings, average waiting time,availability, distance, etc. and books an appointment directly on the platform
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  • 4
    John’s specialist benefits from the machine learning powered tool to optimize the amount of time needed for each appointment and offers booking slots accordingly. John receives a notification reminding him of his appointment
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  • 5
    After his visit to the specialist, John leaves a review on the website through an interactive survey assessing friendliness, bedside manner, quality of medical consultation
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Potential Service Features

  • Feedback and reviews
  • Automated notifications
  • Insurance company synchronization

Implementation Analysis


progress 80%
  • Short
  • Medium
  • Long


progress 20%
  • Currently viable
  • Viable in Short Term
  • Viable in Long Term


progress 50%
  • Favourable
  • Challenging
  • Complex


progress 50%
  • Small
  • Medium
  • Large

Key Implementation Consideration

Relevant Tech Solutions